New Hope Telephone Cooperative
Your Communications Connection in Northern Alabama
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To establish service you must come into the office.

If you wish for your account to be a joint account, both parties will need to be present to sign the service application.

The person making application must reside at the residence where service is to be connected.

You must be 19 years of age to enter into a legal contract in the state of Alabama .

New subscribers are required to pay a deposit.

If you are employed the deposit is $50.00, we will verify your place of employment.

If you are not employed deposit is $100.00.

Deposit amount may vary for established subscribers that are reconnecting.  

Deposit + interest drawn are refunded after 1 year of established credit.

Connection fee for a residential telephone is $45.15 and is approximately $25.00 per month + features and taxes.

Connection fee for a business telephone is $60.15 and is approximately $42.00 per month + features and taxes.

Deposit and connection fees must be paid up front.

Most phone services are connected within 3 to 5 working days.

Subscribers must call the toll carrier they wish to use and have them fax an LOA to New Hope Telephone Cooperative for NHTC to assign requested toll carrier to their line. Fax should be sent to 256-723-2800 to the attention of Paula Hendrix.

All toll carriers will bill you separately except New Hope Long Distance.

If not requested when new service is established there will be a $10.00 connect fee for features and $16.00 connect fee for Toll Restriction and T R with a pin.  

Subscriber Services and Optional Features

Feature

Price (monthly)

Automatic Call Back

$ 2.00
Automatic Recall (69#) $ 2.00
Call Forwarding $ 1.00
Call Waiting $ 1.00
Call Waiting for Caller ID $ 2.00
Caller ID Name Only $ 3.00
Caller ID Number Only $ 3.00
Caller ID Deluxe $ 6.00
Speed Calling (8#'s) (30#'s) $ 1.00
Three Way Calling $ 1.00
Toll Restriction $ 1.50
Toll Restriction (with pin) $ 1.50
900/500 Restriction No Charge
International Restrict No charge
Voice Mail $ 4.00
Wake Up Voice Mail $ 1.00
Selected Caller Rejection $ 1.00
Unidentified Caller Rejection $ 1.00
Inside Wire Maintenance $ 2.00 effective 07/01/2002 
Non-Published Number $ 1.00
Unlisted $ 1.00
Teen Line / Distinctive Ring $ 2.00